Accessibility Statement

1. Our commitment

MSA Group Limited is committed to making msagrp.co.uk accessible to as many people as possible. We believe a well-built website should work for everyone — including people who use screen readers, navigate by keyboard, rely on magnification, have low vision or colour blindness, or have other disabilities.

Accessibility is not an afterthought. It's a design and engineering principle we apply throughout the site.

2. Standard we follow

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at AA level, which is the standard recognised in UK law for public-facing websites. WCAG covers four principles: that content is perceivable, operable, understandable, and robust.

3. What we've done

Practical steps we've taken to make this site accessible:

• Semantic HTML throughout — proper heading hierarchy, landmark regions, and labelled form controls.
• Keyboard navigation — every interactive element (links, buttons, form fields, dropdown menus) is reachable and operable using a keyboard alone. A "Skip to content" link is available at the top of every page.
• Focus indicators — visible focus rings on every interactive element, in our brand purple, with proper offset.
• Colour contrast — text and interactive elements meet WCAG AA contrast ratios against our dark background.
• Responsive design — the site reflows cleanly at any viewport width, including 320px (mobile) and 200% browser zoom (low vision).
• Reduced motion respected — visitors with prefers-reduced-motion enabled in their OS get a quieter experience: no smooth scrolling, no fade-in animations.
• No autoplay media — nothing plays audio or video without your action.
• Screen-reader friendly — icons have aria-labels, decorative images are marked as such, and form errors are announced.
• No CAPTCHA challenges by default — we use an invisible honeypot for spam protection that doesn't require visitors to solve puzzles.
• Print stylesheet — every page prints cleanly with proper layout and link URLs visible.

4. Known limitations

We're honest about where we can do better:

• Some emoji used as icons (e.g. 🏗️) are decorative — screen readers may announce them. We're working on replacing key ones with proper SVG icons with hidden labels.
• The structure tree diagram uses positional CSS that, while keyboard-accessible, could be clearer on small screens. We're improving this.
• Long policy and legal pages would benefit from a table of contents for easier navigation. We're adding this in a future release.

We will keep this list current and remove items as we fix them.

5. Testing

We test the site using:

• Manual keyboard navigation (Tab, Shift+Tab, Enter, Space, Esc)
• Browser zoom up to 200%
• VoiceOver (macOS) and NVDA (Windows) screen readers on key flows
• Automated tools (Lighthouse, axe DevTools) — though we don't rely on them alone

6. Requesting an adjustment

If anything on the site is difficult for you to use, please tell us — we'll respond and aim to fix it.

• Email: enquiries@msagrp.co.uk (subject: Accessibility enquiry)
• WhatsApp: +44 7387 196434
• Post: 3rd Floor, 86–90 Paul Street, London EC2A 4NE

We'll acknowledge your message within two working days and let you know our timeline for resolving the issue.

7. Documents and content

If you receive a document from us (e.g. a PDF or investment memorandum) that isn't accessible to you, let us know — we'll provide it in an alternative format such as plain text or large print, free of charge, within a reasonable timeframe.

8. Enforcement

If you're not satisfied with our response to an accessibility concern, you can escalate to the Equality and Human Rights Commission (EHRC), which is responsible for enforcing accessibility regulations in the UK. www.equalityadvisoryservice.com

9. Updates

This statement was last reviewed in May 2026. We review it at least annually, and whenever the site is significantly updated.